Your returns, handled — photographed, graded, and off your plate.
Green Returns receives, inspects, and grades e-commerce returns for small DTC and Shopify brands — and preps inventory for Amazon sellers. You get a photo report on every item, without spending your mornings on a pile of returns.
First 20 returns free · No setup fee · No minimums
- Service
- Returns processing
- Handling
- Opened · Photographed · Inspected
- Grading
- A – D, on every item
- Report
- Photo report within 24 hours
How returns processing works
Route your returns to us in Coldwater, Michigan. Every item gets the same careful treatment — and you see the photos to prove it.
You route returns to us
Your customers' returns ship straight to Green Returns instead of your doorstep, studio, or spare room.
We open, photograph & inspect
Each item is opened, photographed, and checked over — condition, completeness, and anything a reseller needs to know.
Graded A–D, reported in 24 hours
Every item gets a grade, and you receive a photo report within 24 hours — so you can refund, restock, or write off with confidence.
Back to you, or handled per your instructions
Resellable inventory is consolidated and shipped back to you. Repairs and disposal happen only per your written instructions.
The grading scale
One consistent scale on every item, so a grade in your report always means the same thing.
Like new
No signs of use. Ready to go straight back on the shelf and resell as new.
Minor flaws
Light wear or a small defect. Sellable — often at a discount or as open-box.
Needs repair
Damaged or incomplete, but fixable. Repaired only if your instructions say so.
Write-off
Not sellable and not worth repairing. Documented in the report; disposed of per your instructions.
Simple, published pricing
No quotes to request, no surprises. The same rates for every brand, printed right here.
Returns processing
+ $129/month per brand
- Receiving, opening, and inspection
- Photographs of every item
- A–D grade on every item
- Photo report within 24 hours
- Consolidation and return shipping of resellable stock
- Repair or disposal per your written instructions
What it costs in practice
| Volume | Monthly total |
|---|---|
| First 20 returns (pilot) | $0 |
| 50 returns / month | $479 |
| 100 returns / month | $829 |
| 200 returns / month | $1,529 |
Monthly totals are the $129 base plus $7 per return — that's the whole formula. No setup fee, no minimums, no per-item add-ons for the standard service.
- No setup fee
- No minimum volume
- No per-item add-ons for the standard service
Amazon FBA prep
Selling on Amazon? Send your inventory to us instead of prepping it on your kitchen table. We receive it, inspect it, label it, polybag it, and forward it to Amazon fulfillment centers.
What's included
- Receiving and carton logging
- Unit counts checked against your manifest
- Inspection, with photos of any damage or discrepancy
- FNSKU labeling — one clean, scannable barcode per unit
- Polybagging with Amazon's required suffocation warnings
- Bundling and kitting available
- Cartons packed to Amazon's limits, FBA box labels applied
- 48-hour standard turnaround
Prep rates
| Units per month | Per unit |
|---|---|
| Under 500 | $1.25 |
| 500 – 1,000 | $1.00 |
| Over 1,000 | $0.85 |
- Pallet storage: $40 per pallet per month
- First 7 days of storage free
- No setup fee, no monthly minimum
Get started
Two minutes, no commitment. Work out your monthly cost, tell us about your brand, and the form opens a ready-to-send email in your own mail app — filled in, nothing to retype.
Your monthly cost, live
Drag the slider to your returns volume — the number updates as you go.
$129 base + $7 × 50 returns. Your first 20 returns are free — the pilot month is on us.
A small operation that treats your inventory like its own
Green Returns LLC is run by Jacob Green in Coldwater, Michigan. It started with a simple observation: small brands and Amazon sellers lose their best working hours to the least valuable work in the business — opening returned boxes and prepping cartons.
Here, returns and prep get done by a person whose background is warehouse operations: receiving, inspecting, photographing, and keeping clean records on every unit that comes through the door. You always know what arrived, what condition it's in, and where it went next — because you can see the photos.
One point of contact, published pricing, and reports you'd actually stake a refund decision on. That's the whole pitch.
- BusinessGreen Returns LLC
- Run byJacob Green
- LocationColdwater, Michigan
- ServicesReturns processing · FBA prep
- Returns reportWithin 24 hours
- FBA turnaround48 hours
- Contactjacob@greenreturnsllc.com
Send us your next 20 returns — free.
See a real photo report on your own products before you pay a dollar or sign a thing. Tell us a little about your brand and we'll take it from there.
Reach out anytime — copy and paste our email if you need it:
jacob@greenreturnsllc.com